Program Integrity Support Specialist
Commonwealth of Massachusetts
Program Integrity Support Specialist
Commonwealth of Massachusetts
State government provides public services
The Department of Developmental Services (DDS) seeks a Program Integrity Support Specialist (Program Coordinator II) for its Bureau of Program Integrity (BPI). Under the Director of Internal Controls, the incumbent provides data management, project coordination, and administrative and technical support for the DDS Theft & Fraud Hotline, administrative reviews, contracts, fiscal monitoring, audits, and Bureau initiatives.
Duties and Responsibilities (these duties are a general summary and not all inclusive)\:
Support the DDS Theft & Fraud Hotline and make mandated DPPC reports when applicable, notifying Bureau leadership.
Track administrative reviews, corrective actions, assignments, overdue items, and project deadlines.
Coordinate audits and reviews, including correspondence, documentation, and follow-up with provider agencies.
Support procurement, contract review, contract administration, resource tracking, and oversight.
Gather, organize, maintain, and analyze Bureau records and data.
Help develop standard operating procedures, forms, new processes, and pilot initiatives.
Participate in Bureau meetings, fieldwork, planning, and management updates.
Assist with staff training materials addressing identified risks.
Maintain records systems, protect confidentiality, and coordinate approved disclosure of records.
Required Qualifications\:
Sound judgment and discretion in handling confidential and sensitive information.
Ability to collect, organize, analyze, and evaluate data and make recommendations.
Ability to interpret and apply laws, regulations, policies, procedures, and standards.
Ability to maintain accurate and confidential records and prepare clear reports, correspondence, charts, graphs, and tables.
Strong written and oral communication and professional collaboration skills.
Knowledge of report-writing and process-improvement methods.
Ability to manage competing deadlines, work independently and collaboratively, and escalate issues appropriately.
Preferred Qualifications\:
Experience with administrative reviews, audits, referrals, or corrective action monitoring.
Experience with records management, data analysis, and project tracking.
Familiarity with procurement, contract administration, fiscal monitoring, or process documentation.
About the Department of Developmental Services\:
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit\: www.mass.gov/dds
Pre-Hire Process\:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Recommended candidates must successfully complete pre-employment screening which includes\:
·Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search\: https\:cppdmass.gov
·Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http\://www.mass.gov/hhs/cori
·National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https\://www.mass.gov/lists/dds-fingerprint-background-checks
ADA Reasonable Accommodation\:
If you require a reasonable accommodation with the application/interview process, please contact us at\: EOHHS Candidate ADA Requests
For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.
ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.
The Department of Developmental Services (DDS) seeks a Program Integrity Support Specialist (Program Coordinator II) for its Bureau of Program Integrity (BPI). Under the Director of Internal Controls, the incumbent provides data management, project coordination, and administrative and technical support for the DDS Theft & Fraud Hotline, administrative reviews, contracts, fiscal monitoring, audits, and Bureau initiatives.
Duties and Responsibilities (these duties are a general summary and not all inclusive)\:
Support the DDS Theft & Fraud Hotline and make mandated DPPC reports when applicable, notifying Bureau leadership.
Track administrative reviews, corrective actions, assignments, overdue items, and project deadlines.
Coordinate audits and reviews, including correspondence, documentation, and follow-up with provider agencies.
Support procurement, contract review, contract administration, resource tracking, and oversight.
Gather, organize, maintain, and analyze Bureau records and data.
Help develop standard operating procedures, forms, new processes, and pilot initiatives.
Participate in Bureau meetings, fieldwork, planning, and management updates.
Assist with staff training materials addressing identified risks.
Maintain records systems, protect confidentiality, and coordinate approved disclosure of records.
Required Qualifications\:
Sound judgment and discretion in handling confidential and sensitive information.
Ability to collect, organize, analyze, and evaluate data and make recommendations.
Ability to interpret and apply laws, regulations, policies, procedures, and standards.
Ability to maintain accurate and confidential records and prepare clear reports, correspondence, charts, graphs, and tables.
Strong written and oral communication and professional collaboration skills.
Knowledge of report-writing and process-improvement methods.
Ability to manage competing deadlines, work independently and collaboratively, and escalate issues appropriately.
Preferred Qualifications\:
Experience with administrative reviews, audits, referrals, or corrective action monitoring.
Experience with records management, data analysis, and project tracking.
Familiarity with procurement, contract administration, fiscal monitoring, or process documentation.
About the Department of Developmental Services\:
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit\: www.mass.gov/dds
Pre-Hire Process\:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Recommended candidates must successfully complete pre-employment screening which includes\:
·Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search\: https\:cppdmass.gov
·Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http\://www.mass.gov/hhs/cori
·National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https\://www.mass.gov/lists/dds-fingerprint-background-checks
ADA Reasonable Accommodation\:
If you require a reasonable accommodation with the application/interview process, please contact us at\: EOHHS Candidate ADA Requests
For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.
ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.
MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions\:
I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*
III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions\:
I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*
III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
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State government provides public services
The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.
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